Do we need to be a registered Charity?
The charity that signs the tenancy agreement needs to be registered with the Charities Commission or be registered as charitable with HMRC.
Our organisation is not registered with the Commission, and we do not have charitable status with HMRC, can you still help us?
Yes, you may be able to utilise space under the umbrella of another charity or TUAid. Your organisation may take on a whole space, or part of a space, on a sub-agreement basis, where it shares the same objectives as the main charity that holds the tenancy.
How soon can we move in?
Once the paperwork has been signed we will request the key from the landlord/agent.
Can we provide our own volunteers?
Yes, but if you need help please ask us about our free signposting service.
Do we need to have our own Public Liability Insurance?
Yes. This is very easy to obtain and is necessary to protect you, your volunteers and the public.
How long can our charity use the space?
It depends, and charities typically need to be ready to vacate with 21 days’ notice. However, many opportunities last several months, and some years.
Can we have more than one space?
Can we apply to donate less than £20/week to TUAid?
Can we share our space?
Yes. Any such proposals should be sent to TUAID because sharers will need to be approved and sub-agreements will need to be signed.
Will we need to pay utilities?
This depends on the agreement with the landlord. In some cases, yes. You will always be told in advance so there are no surprises.
How do we report problems with utilities eg water leak?
Please email: firstname.lastname@example.org or the telephone number and contact details provided when you move into the space.
Can we make improvements to the space?
Only subject to approval by the landlord. On a case-by-case basis, some pre-agreed costs will be met by the landlord. The rest will fall on the charity.
How much notice period is there should we have to move out?
The standard period is 28 days, but your signed agreement will make it clear.
Does the charity have to allow potential tenants in to look around?
Yes, but the charity may request viewings to be pre-arranged, especially if the charity deals with vulnerable clients, or holds sensitive information.